Delivering customer satisfaction worldwide
Full Spectrum Support
ATR offers a full spectrum of support to its customers, including used aircraft sales and leasing, maintenance, modifications, spare parts sales, material management, fleet enhancements and modifications, and engineering services.
In addition, ATR offers flight operations support for airline flight operations, including information-management solutions and a global training network, as well as flight technical publications, such as flight manuals, dispatch deviation guides, equipment lists, and other related documents.
ATR has developed innovative and competitive support solutions to complement Operators' own capabilities, meeting various requirements and providing a cost-effective level of service for ”off-aircraft” and ”on-aircraft” maintenance. All the basic support services meet the highest professional standards, including :
- Dedicated AOG services
- Round-the-clock technical support
- Enhanced spares logistics and support
- On-going product evolution via service bulletins development
- State-of-the-art training programs and technical publication services
- Global service packages
The new partnerships and cooperation programs with vendors and repair stations enable ATR to offer an even more comprehensive range of services to assist regional airlines in operating their ATR aircraft, reconciling revenue and cost targets.
ATRACTIVE - THE NEW CUSTOMER SUPPORT PORTAL
ATR is pleased to announce the official launch of ATRactive, the new Customer Services Portal.
The new portal extends a variety of new web services, better adapted to today's requirements. At the same time it affords a more informative, more intuitive and more interactive tool. As a proprietary portal, it will be managed by ATR and monitored for potential useful developments.
FIT Newsletter - A PUBLICATION OF ATR CUSTOMER SERVICES
Four centers to support our operators Worldwide :
- A fully dedicated organization to ATR Operators and Products
- Available worldwide 365 days/year - 24/24h